Zo365 Terms and Conditions — Fully in English

Zo365 (hereinafter referred to as the "Platform" or "we") is an online gaming and betting service provider operating exclusively for Bangladeshi players. These Terms and Conditions apply to the zo365 website, mobile app, and all associated services.

We reserve the right to update the zo365 Terms and Conditions at any time. You will be notified via the platform, and continued use after any changes constitutes your acceptance of the updated terms.

These Terms and Conditions are governed by applicable laws in Bangladesh. zo365 only provides services to individuals who are legally eligible to participate in online betting under the laws of their respective jurisdiction.

The following requirements must be met to open an account on zo365:

• Minimum Age 18 years A government-issued ID may be requested at any time to verify your age.
• Each individual may only One Account manage. If multiple accounts are found, all associated accounts may be terminated.
• All information provided at the time of registration True and accurate Providing false information may result in your account being suspended or terminated.
• Account login credentials (username and password) Must not be shared with anyone।
• Transferring or selling your account to another person is strictly prohibited.

Zo365 may request KYC verification at any time. Identity confirmation may be required via national ID, passport, or driving license. Withdrawal access may be restricted until verification is complete.

Deposits on zo365 can be made via Mobile Banking, Nagad, and Rocket. The following conditions apply to all deposits:

You must use your registered mobile number when making a deposit. Deposits made from another person's number may be rejected after verification. zo365 does not charge any deposit fee, though the payment provider's own charges may apply.

The following rules apply to all withdrawal requests on zo365:

• Account verification (KYC) must be completed before any withdrawal can be processed.
• Minimum Withdrawal Amount BDT 500।
• Withdrawal requests are typically Within 30 minutes processed.
• Withdrawals can only be made to the same payment method used for the original deposit.
• A specified turnover must be completed before any bonus winnings can be withdrawn.
• Large withdrawals (over BDT 50,000) may require additional verification.

Zo365 reserves the right to temporarily hold suspicious withdrawal requests for investigation. If fraud is confirmed, the relevant account will be closed and the withdrawal request will be declined.

Please read the following terms carefully before claiming any zo365 bonus or promotion:

• Welcome Bonus: A bonus of up to 200% is available on your first deposit. A 20x turnover requirement must be met to withdraw this bonus.
• Weekly Cashback: A cashback is awarded on losses up to a set amount each week. The cashback turnover requirement is 5x.
• Referral Bonus: A bonus is awarded for every successful referral. The referred friend must make a deposit and place a specified amount in bets.
• Multiple bonus offers cannot be claimed simultaneously unless explicitly stated.
• If bonus abuse is found, zo365 reserves the right to cancel the bonus and suspend the account.
• Each bonus offer has a set expiry period. Expired bonuses are cancelled automatically.

The following general rules apply to all betting activity on zo365:

• Once a bet is confirmed, it cannot be changed or cancelled.
• If incorrect odds are displayed due to a technical error, zo365 reserves the right to void the affected bet.
• In the event of any dispute regarding a match or game result, zo365's decision shall be considered final.
• Bets placed outside the designated time window in Sports Betting will not be accepted.
• If a disconnection occurs during a Live Casino game due to network issues, zo365 will resolve the situation in accordance with the applicable rules.

All games on zo365 use certified RNG (Random Number Generator) technology. Results are completely random and never predetermined. If you have any concerns about game fairness, please contact our support team.

The following activities are strictly prohibited on the zo365 platform and may result in permanent account closure:

• Multiple accounts: Creating or operating multiple accounts by the same individual.
• Bonus Abuse: Attempting to withdraw bonus funds without meeting the bonus conditions or through manipulation.
• Fraud: Operating an account using a false identity or fraudulent information.
• Money Laundering: Using the platform for money laundering purposes.
• Collusion: Colluding with other players to gain an unfair advantage.
• Use of Software: Using automated software or bots in any game or betting activity.
• Playing on Behalf of Minors: Operating an account on behalf of someone under 18 years of age.

Zo365 reserves the right to temporarily suspend or permanently close accounts in the following circumstances:

• Evidence of a terms and conditions violation has been found.
• Failure to pass KYC verification or provision of false information.
• If signs of suspicious financial transactions or fraud are detected.
• At the account holder's own request (self-exclusion).
• Account has been inactive for an extended period (over 12 months).

Zo365 will attempt to notify the user before closing their account. However, in cases of serious violations, the account may be closed without prior notice. Any legitimate balance will be returned in accordance with our policy.

Zo365 is committed to protecting the privacy of your personal information. We use SSL encryption and advanced cybersecurity technology to keep your data safe.

• Your personal information will never be sold to third parties.
• Payment information is stored in encrypted form.
• Information may be shared with authorities when required by law.
• If you wish to opt out of marketing communications, please contact support.

For more details, visit our Privacy Policy Read.

Zo365 believes gaming is a form of entertainment — not a source of income. We encourage all players to game responsibly.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits.
• Session Limit: You can set limits on how much time you spend playing.
• Self-Exclusion: Option to suspend your account temporarily or permanently.
• Reality Check: You will be reminded at set intervals of how long you have been playing.

If you are experiencing problems with gambling addiction, please contact our support team immediately or Responsible Gaming Visit the page.

If you have a dispute with zo365, please follow these steps:

1. Step One: Contact our support team directly through live chat. Most issues are resolved right there.
2. Step Two: If your issue isn't resolved via live chat, please submit a detailed complaint by email. You can typically expect a response within 24 hours.
3. Step Three: The zo365 management team will review the matter and communicate a final decision.

Zo365's decision shall be final and binding in resolving all disputes. We are committed to handling every case fairly and transparently.

Zo365 reserves the right to modify, amend, or update these Terms and Conditions at any time. When changes are made:

• A notice will be published on the website, with the update date displayed at the top of the page.
• Notifications may be sent to your registered email address.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force. zo365's failure to exercise any right does not constitute a waiver of that right.

These Terms and Conditions were last January 2026updated on and constitutes the entire agreement between zo365 and the user.