Zo365 Privacy Policy — Your data is safe with us

Zo365 (referred to hereinafter as "we", "us", or "the Platform") is an online betting and gaming platform operated for users in Bangladesh. Our Privacy Policy applies to the zo365 website, mobile app, and all related services.

The purpose of this Privacy Policy is to clearly explain what types of information zo365 collects, why it collects them, and how it keeps them secure. We believe data protection is not just a legal obligation — it is an ethical commitment to our users.

By registering, logging in, or using any services on zo365, you consent to all the terms of this Privacy Policy. If you object to any of these terms, please refrain from using the platform.

Zo365 collects information in two main ways — directly from you and automatically as you use the platform.

Zo365 only collects information that is necessary to provide its services. Requesting unnecessary personal data is against our policy.

Zo365 uses collected information for specific and legitimate purposes. A detailed breakdown of how we use your data is provided below:

• Account Management: Your personal information is used to create, verify, and securely manage your account.
• Payment Processing: Financial information is used to process deposit and withdrawal transactions.
• Fraud Prevention: Device and login information is analyzed to detect suspicious activity and keep your account secure.
• Customer Support: Your contact information is used to address your queries and complaints.
• Regulatory Compliance: Information is retained and used as necessary to comply with applicable laws and regulations.
• Service Improvement: Gaming data is used to analyze user experience and improve zo365's games and services.
• Promotional Communications: With your consent, your contact information is used to inform you about offers and bonuses.

Zo365 does not sell your personal information to third parties. However, limited data may be shared in specific circumstances:

• Payment Providers: Only the information required to process transactions is shared with Mobile Banking, Nagad, and Rocket.
• Legal Authorities: Information may be disclosed in response to a court order or a lawful request from a government authority. In such cases, we are legally obligated to comply.
• Technology Partners: Technology providers operating the platform may have limited access to your data. These organizations are contractually bound to uphold zo365's privacy standards.
• Anti-Money Laundering: Information on suspicious transactions may be shared with regulatory authorities to prevent money laundering.

The zo365 website and app use cookies and similar technologies. Cookies are small data files stored on your device that help the platform remember your preferences.

• Essential Cookies: Essential for maintaining login sessions and verifying security. These cannot be disabled.
• Functional Cookies: To remember your language preference, theme settings, and similar options. Disabling these may cause some features to stop working.
• Analytics Cookies: To understand which pages are used most, helping us improve our services.
• Marketing Cookies: To show you relevant promotions. You can opt out of these at any time.

You can manage cookies through your browser settings. However, disabling all cookies may affect the functionality of certain zo365 features.

Zo365 does not retain your data beyond the defined retention period. How long we keep your information depends on the type of data and applicable legal requirements:

• Account Information: For the duration the account is active and a minimum of 5 years after closure (as required by law).
• Transaction Records: 7 years from the date of the last transaction. This is required for compliance with financial regulations.
• KYC Documents: Up to 5 years after account closure.
• Log & Session Data: Automatically deleted after 90 days as a general rule.
• Marketing Preferences: Updates take effect immediately upon opting out.

Once the designated retention period expires, zo365 securely deletes or anonymizes your data. Anonymized data may be used for statistical analysis.

Zo365 respects your rights over your personal information. Your key rights are outlined below:

To exercise these rights, contact the zo365 support team. We generally respond to requests within 30 days. Note that some data may not be deletable due to legal obligations.

Zo365 strictly prohibits anyone under the age of 18 from using the platform. Our Privacy Policy places special emphasis on protecting the data of minors.

• Zo365 does not knowingly collect information from anyone under the age of 18.
• Age verification steps are in place during registration.
• Any account found to belong to a minor will be immediately suspended and all associated data will be deleted.
• If parents have concerns, they can contact our support team and we will take immediate action.

Zo365 uses industry-standard security technologies to protect your data. Our security framework is outlined below:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL. A padlock icon in your browser's address bar confirms the connection is secure.
• Database Encryption: Stored data is also kept in encrypted form. Passwords are never stored in plain text.
• Two-Factor Authentication (2FA): You can enable 2FA to add an extra layer of security to your account.
• Automated Threat Detection: If unusual login activity or transactions are detected, automated account protection measures are triggered immediately.
• Regular Security Audits: Regular penetration testing is conducted by third-party security experts.
• Staff Training: All zo365 staff receive regular training on data protection practices.

Zo365 reserves the right to update this Privacy Policy at any time. When changes are made, our process is as follows:

• The "Last Updated" date at the top of this page will be revised accordingly.
• A notification will be displayed at login whenever significant changes are made.
• Notifications may be sent to your registered email address.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

We recommend visiting this page regularly. zo365's Privacy Policy was last updated January 2026Updated on.

For any questions, concerns, or complaints regarding the Privacy Policy, please contact zo365:

• Live Chat: 24/7 live chat support is available on the website.
• Email: [email protected] — We typically respond within 24 hours.

For faster resolution of data protection requests, please include your account ID and a clear description of your request. We typically respond to all requests within 30 days.